Santuario Las Escaleras San Cristobal de las Casas, San Cristobal de las Casas - Reviews, Room Options & Prices 2025

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About the Hotel

Isauro Rossete 4, Barrio La Merced, San Cristobal de las Casas, Mexico, 29240

Santuario Las Escaleras, a 3-star hotel in De La Merced district, features a full-service spa, terrace, and complimentary Wi-Fi throughout. The wellness-focused property offers included yoga classes, meditation, and conscious cooking workshops.

Refined Room Amenities

The 12 rooms at Las Escaleras by Inmense include minibars, rainfall showerheads, and flat-screen TVs. Certain rooms feature seating areas and terraces with city views, while the Honeymoon Suite adds a living room with two separate bedrooms.

Dining and Drinks

A complimentary cooked-to-order breakfast serves guests daily from 7:00 AM. The restaurant and bar/lounge provide dining options 0.2 miles from multiple local eateries.

Wellness and Activities

The spa offers massages, facials, aromatherapy, and reflexology. Additional activities include temazcal purification ceremonies, healing therapies, and the tour desk arranges visits to Lagos de Montebello, Cañon del Sumidero, and Palenque.

Central City Location

Santuario Las Escaleras sits 0.2 miles from San Cristóbal's main square and minutes from Church of San Cristobal. The hotel is 49.5 miles from Angel Albino Corzo International Airport, with parking available for MXN 200 daily.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Master Suite

Max:

6 persons

30 m²

Bed options:

1 King Size Bed

Shower

room details

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Honeymoon Suite

Max:

4 persons

50 m²

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

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Presidential Suite

Max:

6 persons

50 m²

Bed options:

1 King Size Bed

City view

Shower

room details

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Getting around

A guide to all available transportation options

City Center

San Cristobal de las Casas1700 ft

Airports

Angel Albino Corzo International (TGZ) 47.3 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Comfortable Rooms!

“My room was a haven of relaxation with a huge, comfortable bed that made every night’s sleep a delight.” view full review

Delicious Dining!

“The food prepared by chef Felipe was excellent, with a creative mix of flavors that made every meal a culinary adventure.” view full review

Spacious Living!

“The living area was perfect for family gatherings, providing a cozy space to relax and enjoy each other's company.” view full review

Excellent Showers!

“The bathroom featured ample hot water with great pressure, ensuring refreshing showers after a long day of exploring.” view full review

General

Non-smoking rooms
Wi-Fi
No parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Fire extinguishers
Key access

Services

Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Outdoor dining area
Special diet menus

Spa & Leisure

Garden area
Back massage
Head massage
Full body massage
Foot massage

Room features

Mini-bar
Terrace

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Isauro Rossete 4, Barrio La Merced, San Cristobal de las Casas, Mexico, 29240

Map view

Isauro Rossete 4, Barrio La Merced, San Cristobal de las Casas, Mexico, 29240

City landmarks

Museums

Na Bolom Cultural Centre

1.0 mi

Church

Templo de Santo Domingo

3200 ft

Museums

Museum of Traditional Textiles

3500 ft

Plaza 31 de Marzo next to the Parque Central / Zocalo

Catedral de San Cristobal de Las Casas

3600 ft

Church

Ex-Convent of Santo Domingo

2600 ft

Church

Guadalupe Church

4600 ft

Museums

La Ensenanza

2100 ft

Gallery

Arteria Chiapas

2400 ft

Belisario Dominguez 35 Barrio del Cerrillo

Enzue

2500 ft

Calle Tonala 19a Barrio del Cerrillo

Gallery Studio Cerrillo

3400 ft

Nearby

Church

Cathedral of San Cristobal

1700 ft

Museums

Amber Museum

700 ft

Church

La Merced Church

1000 ft

Miguel Hidalgo S/N

Arco del Carmen

1200 ft

Calle 1ro. de Marzo # 16 Centro Historico

Kakaw Museum Cultural Cocoa and chocolate

2000 ft

Museums

Amber Museum of Chiapas

1000 ft

Museums

Mesoamerican Museum of Jade

1700 ft

Diego de Mazariegos # 23-c esq. 5 mayo Centro

Museo del ambar Lilia Mijangos

400 ft

Calle Hermanos Dominguez 25-A Gradas a Sancristobalito

Mirador de la Escuela SolMaya

600 ft

Calle Guadalupe Victoria # 38

Museo de Trajes Regionales

700 ft

Corner of Hermanos Dominguez

San Cristobalito

800 ft

Mall

Esquina San Agustin

800 ft

Church

St. Nicholas Church

1400 ft

Belizario Dominguez 5-A

Foro Cultural Kinoki

1900 ft

Church

Iglesia Del Carmen

900 ft

Museums

Museo De Bichos E Insectos

1800 ft

Calle 28 de Agosto 4B Colonia Centro

LeK Museo

1800 ft

Square

Historic Center

1500 ft

Lagunas de Montebello

2400 ft

Calle 5 de Febrero 6

Roman Catholic Diocese of San Cristobal de Las Casas

1300 ft

Restaurants

Tamales Yo'o Moc

800 ft

Calle Diego de Mazariegos 28 - B Entre Matamoros e Ignacio Allende

Carmelita Restaurant & Galeria

400 ft

Avenida Matamoros 4 - B Barrio de La Merced

La Minerva Pizzas a la Lena

700 ft

Calle Hermanos Dominguez 18

Restaurante Las Pichanchas San Cristobal

900 ft

Avenida Crescencio Rosas 4 A Centro Historico

My Sushi Fusion

900 ft

Calle Crescencio Rosas 7-A

Senor Paste

800 ft

Calle Cuauhtemoc 1 Centro

Casa Valente's

800 ft

Calle Real Del Santuario 12B Barrio del Santuario

Don Camillo e Peppone

900 ft

Calle Cuauhtemoc 11

Santo Nahual

1200 ft

3 Miguel Hidalgo

Las Carmelitas

1200 ft

Calle Guadalupe Victoria 6 and 10 Betwen 16 de septiembre and 5 de Mayo streets

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

Spectacular views

Outstanding service

Numerous stairs

Limited dining experience

8.6/10

Great

Rooms

8.4

Location

9.4

Service

9.4

Dining

8.0

Robert

United States of America, January 2025

9.2/10

My stay at this boutique hotel was truly delightful, from the warm welcome upon arrival to the breathtaking views of San Cristobal. The spacious, comfortable rooms provided a fantastic experience, although the steep stairs may not suit everyone. The dining options were delicious, making breakfast a joy. And while the location was perfect for exploring the town, having a mini-bar in the rooms would have enhanced the experience.

Rooms

9.0

The rooms were very nice and spacious, featuring a fantastic fireplace in the living room, making for a cozy atmosphere.

Service

10.0

The service was remarkably attentive and welcoming. I appreciated how the staff went out of their way to help us during our stay.

Location

10.0

The hotel’s location was excellent, within a short walk to all the sites in San Cristobal while still offering a quiet refuge at night.

Dining

9.0

Dining at the hotel was awesome, the food was delicious, particularly the breakfast options that really stood out.

Facilities

8.0

The hotel had great facilities, but a mini-bar in the room would have been a nice addition.

Paul

United States of America, January 2025

8.6/10

I had a wonderful stay at this charming boutique hotel. The moment I arrived, I felt welcomed, and the stunning panoramic views of San Cristobal de las Casas were breathtaking. While the rooms were incredibly spacious and comfortable, the unique layout may pose a challenge for older guests. The attentive and friendly staff made my experience even better, although the dining options could have offered a bit more variety at breakfast. Overall, it's a great value for the experience provided.

Rooms

9.0

The rooms were spacious and offered spectacular views, but the vertical layout might be tricky for older guests.

Service

10.0

The service was exceptional; the staff really made me feel at home with their friendliness and attentiveness.

Location

9.0

The location was perfect, allowing me to walk to all the main attractions while still being peaceful at night.

Dining

7.0

The dining experience was enjoyable, especially the breakfasts, but I'd love to see more options on the menu.

Facilities

8.0

The facilities were well-maintained, adding to the overall charm of the hotel.

Hannah

United States of America, December 2024

8.8/10

This hotel offers a delightful experience with its breathtaking views of San Cristobal, making it feel like a home away from home. The spacious rooms are perfect for enjoying the local atmosphere, but be prepared for some stairs to get to your room. The attentive service adds a nice touch, although it can be a bit strenuous if you're not used to walking up hills. The restaurant onsite serves fantastic meals, and the location is ideal for exploring the town while still providing a peaceful retreat at night.

Rooms

9.0

The rooms are more like mini apartments, very spacious and boasting the most amazing views of the historic center. It can be a bit chilly at times, though.

Service

8.0

Service was attentive and helpful, with staff going above and beyond to assist with arrangements and celebrate special occasions, although some aspects could be more adaptable.

Location

9.0

Perched on a small hill, the hotel provides stunning views while remaining conveniently close to the center of town, making it easy to explore.

Dining

10.0

The dining experience was outstanding, and each meal we had was delicious, further enhancing our stay.

Facilities

8.0

The hotel has charming facilities with thoughtful touches, although the number of stairs can be a little challenging at times.

Phil

United States of America, November 2024

7.6/10

This hotel is a hidden gem with stunning views of San Cristobal. The spacious rooms offer a comfortable stay, and the friendly staff made our experience even better. However, the cold temperature in the room was challenging, and the hot water in the shower didn't last long. Overall, it was a great value for money, especially given the location that was just a short walk from the town center.

Rooms

6.0

The rooms were spacious but quite cold, requiring us to use the heater. The hot water in the shower didn't last long, which was frustrating.

Service

9.0

The staff was incredibly helpful, assisting us with bookings and going above and beyond to make our stay special.

Location

9.0

The location is fantastic, situated on a small hill that provides breathtaking views while being only a short walk from the central area.

Dining

7.0

Dining was enjoyable with a good selection, although we wished there were a few more options to choose from.

Facilities

7.0

The facilities were adequate with a unique layout, but improvements could be made for comfort.

Hal

United States of America, November 2024

8.8/10

I had an amazing stay at this charming boutique hotel. The warm welcome made me feel right at home, and the spectacular views were the cherry on top. The location was perfect, being just a short stroll to the town center while still offering peace and quiet at night. However, the stairs were quite a workout, and I didn't experience the restaurant during breakfast hours, so that might be something to consider for others.

Rooms

9.0

My room was spacious and comfortable, with stunning views right from the balcony. The décor was pleasant, though I felt the room could benefit from a mini-fridge and microwave.

Service

10.0

The service was outstanding and very welcoming. The staff truly made me feel special, which added to the overall experience.

Location

10.0

This hotel is ideally located within walking distance to the main attractions, allowing for easy exploration of the charming San Cristobal.

Dining

7.0

Although I didn’t get to enjoy breakfast due to early outings, the restaurant staff always had smiles and positive energy. I heard great things about their omelets and local dishes.

Facilities

8.0

The hotel has an inviting lobby and cozy common areas. However, having more facilities like a swimming pool would enhance the experience.

Spectacular views

Numerous stairs