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Santuario Las Escaleras Hotel San Cristobal de las Casas, San Cristobal de las Casas
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Key details
About the Hotel
Isauro Rossete 4, Barrio La Merced,
San Cristobal de las Casas,
Mexico,
29240,
Chiapas
Santuario Las Escaleras is a 3-star hotel located in the heart of San Cristobal de las Casas. This hotel is just a short walk from significant cultural sites, including the Regional Costume Museum. It offers a range of unique wellness activities, enriching guests' stay with self-awareness therapies and traditional ceremonies.
Location
The hotel is located approximately 0.2 miles from the main square of San Cristóbal de Las Casas. Notable attractions, including the Church of San Cristobal and the Mesoamerican Museum of Jade, are within walking distance. The hotel also offers tourist information and public parking for a daily fee.
Rooms
The hotel features 12 rooms, each designed with thoughtful details. Most rooms include a minibar and two bathrooms, providing ample space for guests. Certain accommodations offer a seating area for relaxation. Private bathrooms come equipped with rainfall showerheads and complimentary toiletries.
Eat & Drink
Guests can enjoy a complimentary cooked-to-order breakfast served daily starting at 7:00 AM. The hotel has a restaurant that serves satisfying meals, complemented by a bar/lounge for guests to unwind with their favorite drinks. Room service is available for added convenience.
Leisure & Business
Santuario Las Escaleras provides a full-service spa where guests can indulge in massages, facials, and other spa services. Yoga classes and conscious cooking workshops are included in the stay. Additional activities, such as purification in a temazcal, are available for an extra cost.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Comfortable Rooms!
“My room was a haven of relaxation with a huge, comfortable bed that made every night’s sleep a delight.” view full review
Delicious Dining!
“The food prepared by chef Felipe was excellent, with a creative mix of flavors that made every meal a culinary adventure.” view full review
Spacious Living!
“The living area was perfect for family gatherings, providing a cozy space to relax and enjoy each other's company.” view full review
Excellent Showers!
“The bathroom featured ample hot water with great pressure, ensuring refreshing showers after a long day of exploring.” view full review
General
Non-smoking rooms
Wi-Fi
No parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Fire extinguishers
Key access
Services
Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Outdoor dining area
Special diet menus
Spa & Leisure
Garden area
Back massage
Head massage
Full body massage
Foot massage
Room features
Mini-bar
Terrace
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Isauro Rossete 4, Barrio La Merced,
San Cristobal de las Casas,
Mexico,
29240,
Chiapas
Map view
Isauro Rossete 4, Barrio La Merced,
San Cristobal de las Casas,
Mexico,
29240,
Chiapas
City landmarks
Museums
Na Bolom Cultural Centre
1.0
mi
Church
Templo de Santo Domingo
3200 ft
Museums
Museum of Traditional Textiles
3500 ft
Plaza 31 de Marzo next to the Parque Central / Zocalo
Catedral de San Cristobal de Las Casas
3600 ft
Church
Ex-Convent of Santo Domingo
2600 ft
Church
Guadalupe Church
4600 ft
Museums
La Ensenanza
2100 ft
Gallery
Arteria Chiapas
2400 ft
Belisario Dominguez 35 Barrio del Cerrillo
Enzue
2500 ft
Calle Tonala 19a Barrio del Cerrillo
Gallery Studio Cerrillo
3400 ft
Nearby
Church
Cathedral of San Cristobal
1700 ft
Museums
Amber Museum
700 ft
Church
La Merced Church
1000 ft
Miguel Hidalgo S/N
Arco del Carmen
1200 ft
Calle 1ro. de Marzo # 16 Centro Historico
Kakaw Museum Cultural Cocoa and chocolate
2000 ft
Museums
Amber Museum of Chiapas
1000 ft
Museums
Mesoamerican Museum of Jade
1700 ft
Diego de Mazariegos # 23-c esq. 5 mayo Centro
Museo del ambar Lilia Mijangos
400 ft
Calle Hermanos Dominguez 25-A Gradas a Sancristobalito
Mirador de la Escuela SolMaya
600 ft
Calle Guadalupe Victoria # 38
Museo de Trajes Regionales
700 ft
Corner of Hermanos Dominguez
San Cristobalito
800 ft
Mall
Esquina San Agustin
800 ft
Church
St. Nicholas Church
1400 ft
Belizario Dominguez 5-A
Foro Cultural Kinoki
1900 ft
Church
Iglesia Del Carmen
900 ft
Museums
Museo De Bichos E Insectos
1800 ft
Calle 28 de Agosto 4B Colonia Centro
LeK Museo
1800 ft
Square
Historic Center
1500 ft
Lagunas de Montebello
2400 ft
Calle 5 de Febrero 6
Roman Catholic Diocese of San Cristobal de Las Casas
1300 ft
Restaurants
Tamales Yo'o Moc
800 ft
Calle Diego de Mazariegos 28 - B Entre Matamoros e Ignacio Allende
Carmelita Restaurant & Galeria
400 ft
Avenida Matamoros 4 - B Barrio de La Merced
La Minerva Pizzas a la Lena
700 ft
Calle Hermanos Dominguez 18
Restaurante Las Pichanchas San Cristobal
900 ft
Avenida Crescencio Rosas 4 A Centro Historico
My Sushi Fusion
900 ft
Calle Crescencio Rosas 7-A
Senor Paste
800 ft
Calle Cuauhtemoc 1 Centro
Casa Valente's
800 ft
Calle Real Del Santuario 12B Barrio del Santuario
Don Camillo e Peppone
900 ft
Calle Cuauhtemoc 11
Santo Nahual
1200 ft
3 Miguel Hidalgo
Las Carmelitas
1200 ft
Calle Guadalupe Victoria 6 and 10 Betwen 16 de septiembre and 5 de Mayo streets
Reviews and Ratings
Feedback from previous guests about their experience.
86%
enjoyed the hotel and would happily stay again
Spectacular views
Outstanding service
Numerous stairs
Limited dining experience
8.6/10
Great
Rooms
8.4
Location
9.4
Service
9.4
Dining
8.0
Guest reviews
8.6/10
based on 5 reviews
8.9
8.9/10 based on 91 reviews
Robert
United States of America,
January
2025
9.2/10
My stay at this boutique hotel was truly delightful, from the warm welcome upon arrival to the breathtaking views of San Cristobal. The spacious, comfortable rooms provided a fantastic experience, although the steep stairs may not suit everyone. The dining options were delicious, making breakfast a joy. And while the location was perfect for exploring the town, having a mini-bar in the rooms would have enhanced the experience.
Rooms
9.0
The rooms were very nice and spacious, featuring a fantastic fireplace in the living room, making for a cozy atmosphere.
Service
10.0
The service was remarkably attentive and welcoming. I appreciated how the staff went out of their way to help us during our stay.
Location
10.0
The hotel’s location was excellent, within a short walk to all the sites in San Cristobal while still offering a quiet refuge at night.
Dining
9.0
Dining at the hotel was awesome, the food was delicious, particularly the breakfast options that really stood out.
Facilities
8.0
The hotel had great facilities, but a mini-bar in the room would have been a nice addition.
Paul
United States of America,
January
2025
8.6/10
I had a wonderful stay at this charming boutique hotel. The moment I arrived, I felt welcomed, and the stunning panoramic views of San Cristobal de las Casas were breathtaking. While the rooms were incredibly spacious and comfortable, the unique layout may pose a challenge for older guests. The attentive and friendly staff made my experience even better, although the dining options could have offered a bit more variety at breakfast. Overall, it's a great value for the experience provided.
Rooms
9.0
The rooms were spacious and offered spectacular views, but the vertical layout might be tricky for older guests.
Service
10.0
The service was exceptional; the staff really made me feel at home with their friendliness and attentiveness.
Location
9.0
The location was perfect, allowing me to walk to all the main attractions while still being peaceful at night.
Dining
7.0
The dining experience was enjoyable, especially the breakfasts, but I'd love to see more options on the menu.
Facilities
8.0
The facilities were well-maintained, adding to the overall charm of the hotel.
Hannah
United States of America,
December
2024
8.8/10
This hotel offers a delightful experience with its breathtaking views of San Cristobal, making it feel like a home away from home. The spacious rooms are perfect for enjoying the local atmosphere, but be prepared for some stairs to get to your room. The attentive service adds a nice touch, although it can be a bit strenuous if you're not used to walking up hills. The restaurant onsite serves fantastic meals, and the location is ideal for exploring the town while still providing a peaceful retreat at night.
Rooms
9.0
The rooms are more like mini apartments, very spacious and boasting the most amazing views of the historic center. It can be a bit chilly at times, though.
Service
8.0
Service was attentive and helpful, with staff going above and beyond to assist with arrangements and celebrate special occasions, although some aspects could be more adaptable.
Location
9.0
Perched on a small hill, the hotel provides stunning views while remaining conveniently close to the center of town, making it easy to explore.
Dining
10.0
The dining experience was outstanding, and each meal we had was delicious, further enhancing our stay.
Facilities
8.0
The hotel has charming facilities with thoughtful touches, although the number of stairs can be a little challenging at times.
Phil
United States of America,
November
2024
7.6/10
This hotel is a hidden gem with stunning views of San Cristobal. The spacious rooms offer a comfortable stay, and the friendly staff made our experience even better. However, the cold temperature in the room was challenging, and the hot water in the shower didn't last long. Overall, it was a great value for money, especially given the location that was just a short walk from the town center.
Rooms
6.0
The rooms were spacious but quite cold, requiring us to use the heater. The hot water in the shower didn't last long, which was frustrating.
Service
9.0
The staff was incredibly helpful, assisting us with bookings and going above and beyond to make our stay special.
Location
9.0
The location is fantastic, situated on a small hill that provides breathtaking views while being only a short walk from the central area.
Dining
7.0
Dining was enjoyable with a good selection, although we wished there were a few more options to choose from.
Facilities
7.0
The facilities were adequate with a unique layout, but improvements could be made for comfort.
Hal
United States of America,
November
2024
8.8/10
I had an amazing stay at this charming boutique hotel. The warm welcome made me feel right at home, and the spectacular views were the cherry on top. The location was perfect, being just a short stroll to the town center while still offering peace and quiet at night. However, the stairs were quite a workout, and I didn't experience the restaurant during breakfast hours, so that might be something to consider for others.
Rooms
9.0
My room was spacious and comfortable, with stunning views right from the balcony. The décor was pleasant, though I felt the room could benefit from a mini-fridge and microwave.
Service
10.0
The service was outstanding and very welcoming. The staff truly made me feel special, which added to the overall experience.
Location
10.0
This hotel is ideally located within walking distance to the main attractions, allowing for easy exploration of the charming San Cristobal.
Dining
7.0
Although I didn’t get to enjoy breakfast due to early outings, the restaurant staff always had smiles and positive energy. I heard great things about their omelets and local dishes.
Facilities
8.0
The hotel has an inviting lobby and cozy common areas. However, having more facilities like a swimming pool would enhance the experience.
Spectacular views
Numerous stairs
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